Course Description and Outcomes

There is widespread agreement among experts from a variety of disciplines (e.g., psychology, sociology, business, and human communication) concerning the importance of studying Organizational Communication, how to recognize the organizational strategy prevalent in a given organization, and how to function within the organization.

For many individuals substantial and significant moments and events of their lives revolve around membership and participation in one or more organizations. Whether it is deciding upon membership, determining one’s role within an organization, facilitating one’s efficiency and progress within an organization, and the professional and social behaviors and expectations that compose the politics within an organization: they all are part of the organizational experience.

This course is designed to give you practical and theoretical insights into the many varied strategies of organizations and to apply your knowledge and understanding in practical, personally helpful ways. The primary goal for the semester is to understand the effects of an organization on you as well as how you affect the organization and the other participants within it.

Course Outcomes
  • Understand the importance of attending and listening to the other person, and portray listening behaviors that demonstrate your understanding.
  • Transfer an understanding of organizational communication fundamentals to the social contexts experienced in both your everyday and professional lives.
  • Recognize the important, meaningful roles that non-spoken behaviors fulfill during our communication interactions within the organizational setting.
  • Understand the axioms of organizational communication as well as its principles and ethics.
  • Evaluate the various strategies by which organizations function.
  • Identify the strengths and weaknesses of the perceptual process of communication within the rubric of organizational communication.
  • Apply active listening and its principles in your organizational communication.
  • Explain the nature of trust and be able to define and build that trust both within and across organizations.
  • Distinguish between different organizations by correctly analyzing their needs, values,
  • general tendencies, goals, strategic design, and all ethical considerations applicable to a specific audience.