Burnout
- Emotional exhaustion
- Lack of personal accomplishment, set up to fail
- Depersonalization
- Workload
- Role Conflict
- Role Ambiguity
- Life Stressors - divorce, death illness, finances
Health
Satisfaction and Commitment
Turnover
Communication
Too much, too little, too ambiguous, emotional burnout
Coping with Burnout
- Strategies
- Problem focused
- Appraisal focused
- Social levels
- Emotional levels
- Communicative levels
- Therapeutic levels